Customer Reviews

Overview

Since 2007, we've been distributing quality parts nationwide. We've recently moved our parts business online, and we're excited to work with our new online customers. For repair shops who wish to buy multiple quantities at a discount, our website can give you the discount automatically. Please click on the "Business Services" link at the top, to have your account setup for bulk discounts.

Headquartered in Mary Esther, FL, Our nationwide shipping network ships daily until 4PM. We are located in:

North Florida
Southern California
Chicago
Houston
Boston &
Atlanta.

We ship your order from whichever warehouse is closest to you, that has your item in stock. (Atlanta warehouse has limited inventory)

 
 

Contacting GRP:


Genuine Replacement Parts
210 W. Hollywood, #241
Mary Esther, FL 32569
Do NOT Mail returns here! They will be rejected.


For Sales & Customer Support
877-968-4335 (we prefer you contact us via email)
email us for a quick response at:

PHONE: In order to keep costs low, Our website is now purely electronic support. You can contact us via live chat during our business hours, or through email.

 
 

Warranty:

We offer a FULL Manufacturers Warranty, which unfortunately .. isn't much. We also offer 30 day warranty for replacements or returns. Replacements are shipped via Ground Only, free of charge. Refunds will not be credited until items have been received and tested, and non-defective returns will be charged a re-stocking fee of 25%. These aren't "consumer goods", they are replacement parts from the manufacturer, which the manufacturer never likes taking back. Sorry, we do not have a "try and buy" policy when it comes to returns. Shipping costs for returns are not refunded/reimbursed either, or else we'd have to raise our low prices. There is no Walmart where "replacement parts" are sold.

Shipping:

We stock a full inventory of thousands of items. Although 98% of our orders ship out on the same day, on rare occasions we run low on items and those orders take an extra day or two to ship. Shipping is by no means guaranteed. We strive to process orders and customer requests as quickly as we can.